SALON POLICY

Arrivals

Please arrive at least 5 minutes prior to your scheduled appointment. This will ensure that we have enough time to check you in, offer you refreshments and have you sign or read any necessary forms.

Cancelling or Rescheduling with Less Than 24 Hours Notice

Cancelling or rescheduling with less than 24 hours notice will incur a $25 charge on your credit card. No-shows will also result in a 100% charge on your credit card of the total amount of services that are booked. We regret that we cannot make exceptions to our cancellation policy because we are a small appointment-based business and we often schedule stylists especially for you.
  

Cancellations

We understand that life happens and you may not always be able to make your scheduled salon appointment. Please contact us at your earliest notice (24 hours) when you are not able to make your appointment. Please note our cancellation policy as described above when Cancelling or Rescheduling with Less Than 24 Hours Notice.
  

Appointment Reminder By Phone

Please let us know if you need help remembering your appointment. We now offer appointment reminders by text or email, 24 hours in advance.
  

LATE ARRIVALS

Please be aware there may be other appointments scheduled after your service, therefore we cannot guarantee your appointment if you are more than 20 minutes late.
  

Booking Online Appointments

Our convenient online reservation system allows you to inquire about booking an appointment instantly, day or night. When inquiring online you will be asked to provide a valid credit card number during a follow up phone call, to confirm your wedding reservation. Please note that we do not charge your card but it is held in lieu of any cancellation charges or past due balances.